RSRT- Clinical Support Administrator
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
RSRT Clinical Administrator
Contract: Temporary 6 Month Cover
Hours: 37 per week
Salary: £26,936.00 - £28,115.09
Mental Health & Addiction Services
Are you an organised and compassionate administrator who thrives in a fast-paced environment? We are seeking a Clinical Administrator to provide professional administrative support across our Community Based Counselling Services, including the Right Support Right Time (RSRT) Counselling Service.
This is an excellent opportunity to join a purpose-driven organisation and play a key role in supporting the delivery of vital mental health and wellbeing services across the community. Drawing on strong organisational skills and attention to detail, you will help ensure an efficient, responsive, and high-quality service for clients, colleagues, and external stakeholders.
About the Role
As a Clinical Administrator, you will provide day-to-day administrative support to counselling services, ensuring the smooth operation of client pathways and therapeutic service delivery. Your responsibilities will include:
- Managing referrals, appointments, waiting lists and client records.
- Responding professionally to email, telephone and other service enquiries.
- Maintaining accurate information on client management systems.
- Producing reports, spreadsheets, correspondence and other documentation.
- Supporting audits, KPI reporting and data analysis.
- Assisting with building management, health and safety checks, and general office administration.
- Organising meetings, taking minutes and supporting service events.
- Supporting counselling staff, associate counsellors, clients and external partners with operational enquiries.
What We're Looking For
The successful candidate will have:
Essential Criteria
- Minimum of 5 GCSEs (Grade C or above), or equivalent, including English Language and Mathematics.
- At least 12 months' experience in an administrative role.
- Experience using information management systems and maintaining accurate records.
- Strong organisational skills with excellent attention to detail.
- Experience preparing reports and managing competing priorities.
- Confidence using Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.
- Flexibility to meet the needs of the service.
Why Join Us?
You'll become part of a dedicated team committed to delivering high-quality mental health and wellbeing services. We are looking for individuals who share our values and are:
- Inclusive – putting service users at the heart of what we do.
- Passionate – committed to making a positive difference.
- Determined – focused on achieving the best outcomes.
- Kind – treating others with dignity, respect and compassion.
- Honest – acting with integrity and professionalism.
- Innovative – embracing new ideas and continuous improvement.
Additional Information
Following the interviews a waiting list will be created for similar posts for a nine month period.
Inspire is committed to equality of opportunity and to selection based on merit.
Our Organisation
Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential.
We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities.
The Benefits
Our Benefits
Enhanced Annual Leave
Cycle to Work Scheme
Shopping Discounts
Employee Wellbeing Initiatives
Death in Service Benefit
Occupational Sick Pay
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